I disconnected all the USB devices on my test system to get down to the basics.
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When you access Device Manager and expand the Universal Serial Bus Controllers branch, you see the USB Host Controllers and the USB Root Hubs.
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In this edition of the Windows Desktop Report, I'll show you how to use the USB View utility along with Device Manager and Devices and Printers to map out the USB ports on your PC. (It turns out that Future Technology Devices International specializes in USB device solutions and took the time to compile the C++ code and make the USB View executable available for download.) The utility works great in Windows 7 and along with the information from Device Manager and Devices and Printers I was able to compile all the pieces and pull together the picture I needed of my system's USB configuration. With this verification that Microsoft had indeed developed a utility by that name, I threw caution to the wind and downloaded USB View utility from the Future Technology Devices International Web site. Further digging on Microsoft's Web site turned up a detailed description of USB View on MSDN, but it allowed me only to download the C++ code. Now, I've never heard of that company before, and so I was a little leery. The post also provided a link to download USB View from the Future Technology Devices International Web site.
Searching for USB View turned up a discussion in the Windows 7 Hardware Compatibility TechNet forum where someone suggested using Microsoft's USB View as a troubleshooting aid for USB problems in Windows 7. While I did find a link to an old document concerning the Windows 98 USB Viewer utility, I also found a mention of a newer version for Windows XP called USB View. So I typed USB Viewer in the Bing box and clicked the Search button.
However, while I was looking through the list of utilities on the Sysinternals site, I recalled a Windows 98 Resource Kit utility called USB Viewer and wondered if Microsoft had ever updated that tool. I was sure there had to be a better tool out there and started looking into Microsoft's Windows Sysinternals site, but I didn't immediately see anything that specifically mentioned USB. Be your company's Microsoft insider by reading these Windows and Office tips, tricks, and cheat sheets.